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Memec bolsters UK customer service

Wednesday 13 April 2005 03:58

Semiconductor distributor Memec has launched a UK sales division to provide enhanced sales support and customer service for small to medium business customers, including original equipment manufacturers.

Memec Express UK adds to the firm’s divisions with the same specialist regional purpose launched in the US and China, and already operating in central Europe.

“Memec has never adopted a ‘one size fits all’ approach towards customer needs,” said Ron Tuckfield, global director of Memec Express. “By offering targeted services to this customer base, Memec is raising the bar for customer satisfaction, and helping to decrease time-to-market and lower overall costs for customers.”

The division uses regional call centres and can provide instant access to information regarding pricing, availability and delivery of specific semiconductors.

It also offers 37 lines from the portfolios of Memec Insight and Memec Unique, the firm’s “demand creation divisions” as well as supporting the services of Memec United, the global logistics and electronics manufacturing services department.

www.memec.com

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