Good ideas with bad execution, or good execution of what should be bad ideas - an analysis of inferior, off-beat or malfunctioning products, and how other people's failures can help us design better stuff.
A Dodgy Dishwasher and Really Dumb Excuses by a GE Repairman
Ah, the joys of building a new home! Jon Titus moved into his new residence a year ago, and reports that his brand new GE dishwasher still has some rather irksome problems: “We recently purchased and had installed a GE dishwasher, model GLD6500L00CC. In the photo you can see the curved side of the dishwasher tub. which is plastic, so it is quite flexible and easily goes out of shape. The edge of the cabinet is plumb. The local GE serviceman told me the bowing was most likely because the dishwasher is installed on a tile floor. Like GE NEVER did that before. Either we got a defective dishwasher or the original installers screwed it up. Oh, and after we fill the dishwasher, the door doesn’t close unless we jam it in place. The dish racks already shows signs of rust and the upper rack jams when we try to slide it back into the dishwasher. The latter problem may arise from the cockeyed installation. We’ll eventually buy a good dishwasher with a metal tub and frame. This one is junk. I’ll call GE again and again until they get it right.”Tags: dumb excuses, photo, serviceman, shape, tile floor