Barclays Banks trials home telephone services

Barclays Banks trials home telephone services
Melainie Reynolds
A UK trial involving a screenphone that offers banking and a range of home delivery services is been launched by Barclays Bank.
The six-month trial, set to start in the summer, will involve 2,000 of the bank’s customers in ten areas in the UK. “We hope to glean from the pilot how much value a customer would put on a service like this,” said a spokeswoman.
If everything goes to plan, the service will be rolled out next year. In addition to 24-hour access to the bank account, customers will be able to order foreign currency, CDs, videos, tickets, wine or book holidays.
The screenphone plugs into the telephone line and communicates with the server using the analogue display services interface (ADSI) protocol which allows the phone to receive and display digital text and services.


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